BankTEL provides the following set of documents for customers conducting due diligence. Please direct your requests to banktelsupport@avidxchange.com for access to our download portal.

Type II Service Organization Control Report (SSAE18 / SOC1)

Annual Independent Report on a Description of a Service Organization’s System and the Suitability of the Design and Operating effectiveness of the Controls.

This form includes:

  • Independent Service Auditor’s Report
  • Description of Controls Provided by Management of BankTEL
  • Information Provided by the Independent Service Auditor

Vendor Information & Qualification Form

This form includes:

  • Executive Summary
  • BankTEL’s Mission Statement
  • Company History
  • Company Information
  • Company Name and Contact Information
  • Company Officers
  • Company Ownership
  • Management Summary – Key Personnel
  • Company Policies & Internal Procedures
  • Development Process
  • In-House System Oversight
  • Data Protection
  • Background Checks
  • Employee Non-Disclosure Agreement
  • Products Information
  • System Operating Requirements
  • Software License Agreement
  • Consumer Privacy Letter of Agreement
  • Financial Information
  • Sales & Recurring Revenue
  • Financial History with Projections
  • Balance Sheet
  • Profit & Loss Statement
  • Workers Comp. & Employers Liability & General Liability Insurance Cert.
  • Tech E&O/Privacy Liability Insurance Cert.
  • Executed W9

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How can BankTEL help you?

If you have questions or would like to schedule a demo for one of our products.