THANK YOU FOR YOUR FEEDBACK

Please rate your customer experience. (1 = strongly disagree/poor, 5 = strongly agree/excellent.)

Name*
First Last
Email*
Customer Onboarding
Was communication initiated by your BankTEL project manager in a timely manner after agreeing to purchase the product(s) or service(s)?*
1 2 3 4 5
Were processes and objectives related to the implementation clearly communicated?*
1 2 3 4 5
Were implementation objectives completed accurately and on-time?*
1 2 3 4 5
Were responses to questions and/or issues related to the project handled in a timely and professional manner?*
1 2 3 4 5
Overall, how would you rate the implementation process?*
1 2 3 4 5
Overall, how satisfied are you with the products and services BankTEL has provided to your institution?*
1 2 3 4 5
Any other comments you would like us to know?

Customer Onboarding