BankTEL’s $6.8 billion client, The Provident Bank, is the fourth largest New Jersey-based bank. Jack Novielli, EVP/CIO, recently discussed Provident’s long-term relationship with BankTEL: “We run BankTEL’s Financial Suite, which includes Accounts Payable and Pre-Paid/Accrual Systems as well as their Escrow Accounting and Security Deposit Management Systems. The interface with our FIS HORIZON core makes our processes much easier and has enabled us to achieve operational efficiencies.”
“We have always been impressed with the quality of BankTEL’s software and the level of support provided to the bank. They have a very professional and creative team that has been very responsive when supporting changes needed to meet the demands of our customers and the departments that service them. I would highly recommend BankTEL to a financial institution of any size to help them automate their processes,”added Novielli.
“In addition to The Provident Bank, BankTEL serves over 70 financial institutions in the greater New York area with its auxiliary financial systems,” said Boyce Adams, Jr., BankTEL’s VP – Marketing and Sales. “We are here to add value to our customers and help them tackle the challenges they face, particularly in this environment where it is critical to automate and increase efficiencies.”