Security Federal Bank
Love the email feature for direct deposits. We just converted to banktel in August. Very easy to use. Wish we have converted earlier. Great customer support.
– Margaret Hurt
This is a great product easy to use. SAVES A LOT ON TIME
– Patricia Moseley
Iowa Falls State Bank
Our small community bank sees the value of using Banktel as a solution that offers big bank automation to our back office. Great customer service as we’ll!
Long time customer. Easy to use and great support.
BankTEL is a great company. It delivers advanced industry solutions.
BankTEL staff rocks! They have super customer service. They are also very respective to improvement suggestions.
Our Accounts Payable Manager enjoys the product. It is user friendly and integrates well with the core.
CommunityBank of TX,
We use BankTEL’s A/P and are very satisfied with it. We are currently implementing the image approval function. There are many other features that we are planning to add.
First State Bank
The seamless integration with Jack Henry is wonderful and we absolutely love it!
Baker Boyer Bank
BankTel has been a great business partner. They continue to meet our expectations when meeting our IT requirements and their support has been most helpful. We appreciate the ability to work with them.
Newtown Savings Bank
Very much looking forward to our FA install to see improvements and efficiencies on our processing.
American Heritage Bank
Looking forward to our installation.
Bank of Eastern Oregon
The bank just installed Accounts Payable, and we really like its performance so far.
-James Bleth – IS Manager
First State Bank and Trust
The AP module has really increased our efficiency and made account payable a breeze for our FI! I would really recommend it to anyone! The people are also great to work with!
As an existing customer, we have been pleased with their product offerings and their support and growth with our bank. We look forward to further development of their products and how they will help STAR Bank grow.
Kathryn Towle, the Corporate Controller of Merchants Bank in Vermont, shares how her bank successfully converted to BankTEL, the process and the positive results:
“Merchants Bank was introduced to the BankTEL platform through our core provider. We are currently going through a core conversion and they recommended the BankTEL product to be an integrated tool for Accounts Payable processing and Fixed Asset reporting.”
“The module was very user friendly and it encompassed more tools for things that we process manually using spreadsheets now, like the prepaid module and the expense reporting tool.”
“The primary people from our bank involved in the implementation process were our Accounting Manager and our Accounts Payable Specialist. Additional assistance was provided by myself (Corporate Controller), our Project Manager, and the entire finance department to be on board with the transition, training, implementation and rolling out to our entire organization.”
“The test environment helped our staff in our working knowledge and comfort level in the BankTEL system. I would recommend converting the Fixed Asset system into the test system as well, as we did not have the opportunity to. We also found all of the live webinar trainings provided by BankTEL to be very helpful in seeing the system prior to conversion.”
“Although our Core Conversion is not happening until late October, we chose to implement the BankTEL system early to alleviate the impact on our department during the General Ledger conversion. We are currently using the Accounts Payable, Fixed Assets, Prepaids, and Management Reports. The Accounts Payable module is very nice, very user friendly. The accounting staff really likes that it is all paperless, and that it is very easy to approve batches and process a check run. We have just begun rolling out the Management Reports tool to some of our Executive/Management team and we have only heard good things about how easy it is to use.”
“As Vendor Management is a hot topic with the FDIC this year, we are really looking forward to utilizing the BankTEL tool to help us keep on top of expiring contracts and all of the documentation that we obtain for our hundreds of vendors to stay compliant, complete our due diligence and to keep track of our higher risk vendors in a centralized location.”
“The Accounts Payable module is very nice, very user friendly. The accounting staff really likes that it is all paperless, and that it is very easy to approve batches and process a check run. We have just begun rolling out the Management Reports tool […] and we have only heard good things about how easy it is to use.”
Kathryn Towle, Corporate Controller of Merchants Bank in Vermont
“In 2012 BancFirst converted to BankTEL’s modules for Accounts Payable, Fixed Assets and Prepaid/Accrual. The implementation team was great to work with and we are very pleased with our decision to go with BankTEL. Year-end reporting was a breeze, as is monthly processing for our prepaids. And my staff has nothing but positive things to say about BankTEL’s customer service.”
Jennifer Weast, SVP
BancFirst – Oklahoma City, OK
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