Helping Financial Institutions Manage Expenses

BankTEL does one thing, and we do it well. We help financial institutions manage their expenses with easy-to-use software that maintains transparency, accountability, and regulatory compliance. And we’re web-integrated, which means BankTEL Ascend is user-accessible — anytime, from any device.

The Accounting Solutions Leader

We’re the only international software company that focuses solely on accounting solutions for financial institutions. With 20% of the U.S. market share, we’re the undeniable industry leaders. We’ve been doing this for 27 years, so we know what works: cutting-edge technology and exceptional customer service. It’s simple. We treat our clients like we want to be treated. This means we problem-solve and respond to client issues quickly, usually within 15 minutes.

Your Dependable and Reliable Partner

At BankTEL, we’re proud to serve those who serve our communities. Our clients are the lenders we depend on when we’re ready to start businesses and buy homes. They’re the charitable foundations that care for the most vulnerable among us and inspire us all to aim higher. When you partner with BankTEL, you’re not just getting a software—you’re getting automated efficiency, expert-honed best practices, and dependable customer service.

Meet Our Executive Team

Officers

Boyce Adams, Sr.
CEO


Boyce Adams Jr.
President


John Bowen
CPA, CFP, CFF, Chief Financial Officer

Nathan Turner
General Manager - Support , Implementations, and Software Assurance

Patrick (Pat) Sluder
General Manager, Sales and Marketing

Mission Statement

We believe your accounting software should make your institution more secure and efficient. We treat our clients the way we want to be treated. This means staying innovative and delivering the most advanced solutions in the industry, and responding to your needs. At BankTEL, we believe in dedication, growth, and dependability. We are an agile company with a big attitude towards helping you achieve your goals.

Core Values

1) We provide exceptional, quantifiable customer service.
No client is too big and, more importantly, no client is too small. We value conversation, and if we can’t be reached immediately, our goal is to respond within 15 minutes. Honesty and integrity drive our relationships. Your needs and suggestions drive our solutions.

2) We offer efficient, innovative solutions.
BankTEL exists to make accounting as streamlined, accurate, secure, and affordable as possible for financial institutions. Our purpose is straightforward and our focus is intense. We study the industry and anticipate change, utilizing the latest technology to create the most efficient software.

3) We are the proven industry leader.
With over 25% market share, our products have positioned BankTEL as the leader in financial accounting, and we plan to keep it that way. That’s why we’ve designed ASCEND to be automated, integrated, and user-friendly. Our goal is to keep you organized and in regulatory compliance.